Why was my SCRA request denied by Self?
There are a few reasons Self may deny a SCRA request, including:
- Your active duty period ended more than 1 year before benefits were requested
- You settled or paid the account in full before starting active duty
- You opened the account after starting active duty
For details about a denied request, please see the email titled “Follow Up From Self - SCRA Benefits”, which was sent to the email address linked with your Self account.