How to request a Zero Balance Letter for your Self Visa® Credit Card

If you need a letter verifying that your Self Visa Credit Card is complete and paid off, email help@self.inc to request a “Zero Balance Letter.” Your account must be closed and paid off first though. 

What’s in this Zero Balance Letter? 

  • Account number
  • Last 4 digits of your card number
  • Card origination date
  • Card activation date 
  • Credit limit and balance 

For your security, we only send the letter to your email address on file. From there, you can forward it directly to anyone who needs access.

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