How to request a Zero Balance Letter for your Self Visa® Credit Card

If you need a letter verifying that your Self Visa Credit Card is complete and paid off, email to request a “Zero Balance Letter.” Your account must be closed and paid off first though. 

What’s in this Zero Balance Letter? 

  • Account number
  • Last 4 digits of your card number
  • Card origination date
  • Card activation date 
  • Credit limit and balance 

For your security, we only send the letter to your email address on file. From there, you can forward it directly to anyone who needs access.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us