How Do I Cancel Or Close My Self Visa® Credit Card Account?

You can cancel or close your Self Visa Credit Card account by contacting the Self Customer Success team. Please note that closing your Self Visa® Credit Card is irreversible and you will be unable to open a new card in the future. 

If you are on a web or mobile web browser:

  • Visit
  • Email with "Cancel My Card" in the subject line
  • Choose between Email, Chat, or Phone for your preferred method of support

Please Note - Our Chat and Phone support hours are currently 9am-5pm Central Time, Monday through Friday.

If you are on our mobile app, click "Menu" (three bars at the top right of the screen), then click "Help" to submit an email request.

Please note - We aim to reply to emails within 48 hours. 

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