How do I verify my identity?

At Self, your security is our #1 priority, so you’ll need to be able to verify your identity by correctly answering multiple-choice questions based on your credit history that only you would know. 

Don’t have a credit history yet? Don’t worry. You might just have to take some additional steps to confirm your identity.

Please call Self by:

  1. Visiting
  2. Click the "Get Help" button (bottom right of the page) and choose the Phone option. Then follow the prompts to contact Experian directly to confirm your identity. 
  3. From there, you’ll be automatically routed to our authentication department. If you’re not automatically routed to the authentication department, please press the number 3 when you hear the greeting.

Please remember, in order to join Self you must be a U.S. citizen or permanent resident who is at least 18 years old. You must also be able to verify your identity. 

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us