How do I verify my identity?
At Self, your security is our #1 priority, so you’ll need to be able to verify your identity by correctly answering multiple-choice questions based on your credit history that only you would know.
Don’t have a credit history yet? Don’t worry. You might just have to take some additional steps to confirm your identity.
Please call Self by:
- Visiting self.inc
- Click the "Get Help" button (bottom right of the page) and choose the Phone option. Then follow the prompts to contact Experian directly to confirm your identity.
- From there, you’ll be automatically routed to our authentication department. If you’re not automatically routed to the authentication department, please press the number 3 when you hear the greeting.
Please remember, in order to join Self you must be a U.S. citizen or permanent resident who is at least 18 years old. You must also be able to verify your identity.