How can I file a complaint?

First of all, we’re really sorry to hear you feel the need to file a complaint! We really care about you and want to make your experience as smooth and excellent as possible.

You have a few options for filing your complaint: 

• Send us a secure message through our contact page. 

• Email our team at help@self.inc

• Write us at: 

Self Financial, Inc.
515 Congress Ave, Suite 2200
Austin, TX 78701

Please do not include any personal information, such as your Social Security Number, account number, etc., in an email.